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Draft document: These terms and conditions are a draft template and are being prepared for final legal review. They reflect our intended approach and will be finalised before the service launches.

Terms and Conditions

Last updated: 6 April 2026

1. Introduction

These terms and conditions govern your use of the Dorris website and, where applicable, your use of the Dorris home safety service. By accessing or using this website, you agree to be bound by these terms.

Dorris is operated by Dorris Ltd (company registration number to be confirmed), a company registered in England and Wales with its registered office at [address to be confirmed]. References to "we", "us", and "our" refer to Dorris Ltd.

If you do not agree with these terms, please do not use this website.

2. Use of this website

This website is provided for informational purposes and to allow you to get in touch with us about the Dorris service.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You must not:

  • Use this website in any way that is unlawful, fraudulent, or harmful
  • Attempt to gain unauthorised access to any part of the website, the server on which it is hosted, or any connected systems
  • Introduce any viruses, malware, or other harmful code
  • Reproduce, duplicate, or copy any material from this website for commercial purposes without our prior written consent

We reserve the right to restrict access to this website at any time and without notice.

3. Intellectual property

The content of this website — including text, images, designs, logos, and software — is the property of Dorris Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from this website for your own personal, non-commercial use, provided that you do not modify the content and that you retain all copyright and proprietary notices.

The Dorris name and logo are trademarks of Dorris Ltd. You may not use them without our prior written permission.

4. Limitation of liability

While we make every effort to ensure that the information on this website is accurate and up to date, we do not guarantee its completeness or accuracy. The content is provided on an "as is" basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law:

  • We shall not be liable for any direct, indirect, incidental, or consequential losses or damages arising from your use of this website or reliance on its content.
  • We shall not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your equipment as a result of using this website.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

Full limitation of liability provisions relating to the Dorris monitoring service will be set out in the separate service agreement provided to customers.

5. Service terms

These website terms and conditions are separate from any agreement relating to the Dorris home safety monitoring service.

Full terms of service for the Dorris monitoring service will be provided separately as part of any service agreement. Those terms will cover the provision, operation, and support of the Dorris system in your home, including data handling, responsibilities, and service levels.

If there is any conflict between these website terms and a service agreement, the service agreement will take precedence in relation to the service.

6. Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Changes to these terms

We may revise these terms and conditions at any time by updating this page. Any changes take effect from the date they are published. We encourage you to check this page periodically to stay informed.

Where changes are significant, we will make reasonable efforts to bring them to your attention.

8. Contact

If you have any questions about these terms and conditions, please contact us:

  • Email: hello@dorris.co.uk
  • Phone: 0800 000 0000
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Dorris is designed to support families and independent living. It is not a replacement for emergency services, in-person care, or medical advice.

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